@book{Bradshaw:96,
   key       = {Software agent},
   title     = {Software Agents},
   year      = {1996},
   editor    = {Bradshaw, J.},
   publisher = {AAAI Press and MIT Press},
   address   = {Menlo Park, CA},
   entered-by = {YJH}
}

@article{Brooks:1994,
   key       = {Robot},
   author    = {Brooks, R. A. and Stein, L. A.},
   title     = {Building Brains for Robots},
   journal   = {Autonomous Robots},
   year      = {1994},
   month     = {November},
   volume    = {1},
   number    = {1},
   pages     = {7-25}
}

@article{Maes:IC97,
   key       = {software agents},
   author    = {Maes, P.},
   title     = {Software Agents: Humanizing the Global Computer},
   journal   = {IEEE Internet Computing},
   year      = {1997},
   month     = {July-August},
   volume    = {1},
   number    = {4},
   pages     = {10-19}
}

@article{DAML,
   key       = {Agent},
   author    = {Hendler, J. and McGuinness, D. L.},
   title     = {The DARPA Agent Markup Language},
   journal   = {IEEE Intelligent Systems},
   year      = {2000},
   month     = {November},
   volume    = {15},
   number    = {6},
   pages     = {67-73}
}

@article{Chalupsky:2002,
  author=	{Chalupsky, H. el al},
  title=	{Electric Elves: Agent Technology for Supporting Human Organizations},
  journal=	{AI Magazine},
  volume=	23,
  number=	2,
  pages=	{11-24},
  year=		{2002},
  month=	{}
}

@article{Jennings:2001,
   key       = {Agent},
   author    = {Jennings, N. R.},
   title     = {An Agent-based Approach for Building Complex Software Systems},
   journal   = {Communication of The ACM},
   year      = {2001},
   month     = {April},
   volume    = {44},
   number    = {4},
   pages     = {35-41}
}

@inproceedings{Bloedorn:aaai96,
   key       = {user profile},
   author    = {Bloedorn, E. and Mani, I. and MacMillan, T. R.},
   title     = {Machine Learning of User Profiles: Representational Issues},
   booktitle = {Proceedings of the AAAI-96},
   year      = {1996},
   month     = {August},
   publisher = {AAAI/MIT Press},
   pages     = {433-438}
}

@techreport{Burke:FAQ-TR97,
   key       = {FAQ Finder},
   author    = {Burke, R. D. and Hammond, K. J. and Kulyukin, V. and Lytinen, S. L. and Tomuro, N. and Schoenberg, S.},
   title     = {Question Answering from Frequently Asked Question Files: Experiences with the FAQ Finder System},
   institution = {Department of Computer Science, The University of Chicago},
   number    = {TR-87-05},
   type      = {Technical Report},
   year      = {1997},
   month     = {July},
   address   = {}
}

@inproceedings{Lang:95,
   author    = {Lang, K.},
   title     = {Learning to Filter Netnews},
   booktitle = {Proceedings of the 1995 Machine Learning Conference},
   year      = {1995},
   publisher = {Morgan Kaufmann}
}

@book{Wooldridge:2002,
   key       = {Multiagent},
   title     = {An Introduction to MultiAgent Systems},
   year      = {2002},
   editor    = {Wooldridge, M.},
   publisher = {John Wiley and Sons Ltd},
   address   = {},
   entered-by = {YJH}
}